Privacy Policy

Effective Date: 25 May 2023

At Check At Home, we understand the importance of privacy and are committed to protecting the personal information of our users. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our website or services. By accessing or using Check At Home’s services, you agree to the terms and practices described in this policy. If you do not agree with this Privacy Policy, please refrain from using our services.

Information We Collect

1. Personal Information 

We may collect personal information that you provide voluntarily, such as your name, email address, contact number, and other identifiable information when you register an account, use our services, or interact with our website. We may also collect information from third-party sources for identity verification purposes.

1. Usage Information 

When you access our website or use our services, we may automatically collect certain information about your device, browsing actions, and patterns. This includes your IP address, browser type, operating system, referring URLs, and other technical information.

Use of Information

2.1 Provide and Improve Services 

We use the information we collect to deliver and enhance our services,

personalise your experience, and respond to your inquiries. This includes

processing transactions, managing user accounts, providing customer support,

and improving our website’s functionality and performance.

2.2 Communication 

We may use your contact information to send you administrative and promotional emails, newsletters, and updates regarding our services, subject to your preferences and applicable laws. You can opt-out of receiving marketing communications at any time.

2.3 Legal Compliance 

We may use your information to comply with applicable laws, regulations, legal processes, or enforceable governmental requests. We may also disclose your information to protect our rights, privacy, safety, or property, as well as those of our users or the public.

Information Sharing

3.1 Service Providers 

We may engage trusted third-party service providers to perform functions and process data on our behalf. These providers assist us with services such as hosting, data analysis, payment processing, customer support, and marketing. They are contractually obligated to protect your information and are not allowed to use it for any other purpose.

3.2 Aggregated or Anonymized Data

We may aggregate or anonymise your information to generate statistical or analytical insights. This data is used to improve our services, conduct research, and for other lawful purposes.

3.3 Business Transfers 

In the event of a merger, acquisition, or sale of our assets, your information may be transferred as part of the transaction. We will notify you of any such change and ensure the confidentiality of your personal information is maintained.

3.4 Legal Requirements 

We may disclose your information if required by law, such as to comply with a subpoena, court order, or similar legal process.

Data Security

We implement appropriate technical and organisational measures to protect the security of your personal information and strive to ensure it is not accessed, disclosed, altered, or destroyed without authorization. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Children’s Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us, and we will take appropriate steps to remove the information from our records.

Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party websites you visit.

Updates to this Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website or through other communication channels. Your continued use of our services after the changes are implemented will signify your acceptance of the revised Privacy Policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at

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Thank you for trusting Check At Home with your privacy.