Your Questions
How does home blood testing work?
Home blood testing allows you to collect a blood sample in the comfort of your own home using a provided kit. You then send the sample back to us for analysis, and we provide you with the results.
What types of tests do you offer?
We offer a wide range of tests to assess various health markers, including hormone levels, vitamin deficiencies, cholesterol, liver function, and more. Click here to explore our range of available tests.
Are your tests accurate?
Yes, we strive for accuracy and reliability. Our tests are performed by certified laboratories using advanced technologies. However, it’s important to follow the sample collection instructions carefully to ensure accurate results.
How long does it take to get the results?
The turnaround time for results varies depending on the specific test. Typically, you can expect to receive your results within a few days after the laboratory receives your sample. Please refer to the specific test information for more details.
Do I need a doctor's referral to order a test?
No, you do not need a doctor’s referral to order our tests. Our services are designed to provide convenient access to health information without the need for a doctor’s appointment.
Can I interpret the results on my own?
While we provide detailed reports with your test results, it’s important to note that our reports are not a substitute for professional medical advice. We encourage you to consult with a healthcare professional to discuss and interpret the results in the context of your health.
Is my personal information kept confidential?
Absolutely. We take your privacy and data security seriously. Your personal information and test results are treated with strict confidentiality, adhering to applicable data protection laws and regulations.
Can I cancel or modify my order?
If you need to cancel or modify your order, please contact our customer service team as soon as possible. We’ll do our best to accommodate your request, but it may depend on the stage of processing your order.
What if I have further questions or need assistance?
We’re here to help! You can reach out to our customer service team via phone or email. Our knowledgeable representatives will be happy to answer your questions, provide guidance, and assist you throughout the testing process.
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